Questions
Questions people ask.
Is the discovery call free?
Yes. The call is free. We talk through how leads reach you today, where they slip away, and whether a lead-response system makes sense for your business.
Is the Lead-Response Review free?
Yes. I review how your business handles missed calls, web inquiries, estimates, and past customers at no cost. There is no obligation to buy anything.
What do I receive from the Free Lead-Response Review?
Within 1 business day, a short written summary of where leads are being lost, what I'd install to fix it, and a fixed written quote so you know the cost before deciding.
What does it cost?
Plans start at $997 setup and $297/month. Most home-service businesses choose Growth at $1,497 setup and $497/month. You get a fixed written quote after the free review, before any work begins.
Is setup included in the free review?
No. The review and quote are free. Building, connecting, testing, and launching the system is the paid service.
When does the build begin?
After you approve the written quote, pay 50% of the setup to start (the balance is due when your system goes live), and give me access to the phone number, website form, and calendar the system needs to connect to.
Am I required to proceed after the review?
No. The review is free and there is no obligation to go further.
What does the review cover?
Your full lead path: how calls, web forms, and other inquiries come in, how fast they get a reply, how estimates are followed up, and what happens with past customers.
Is ongoing support included?
The monthly plan covers keeping the system running: monitoring, fixes, message updates, and small adjustments as your business changes.
Do you guarantee results?
No one can honestly guarantee a number of new customers. What I do guarantee is that the system is built as quoted and working before you pay the balance, and that you can see response times, bookings, and follow-ups in one place.
Is my customer information safe?
Information is handled only inside the tools the system needs, and I'll walk you through what's stored and where. Please don't send sensitive material through the website form.
What if this isn't a fit for my business?
Then I'll tell you on the call, before you commit to anything. If your leads don't come in by phone, form, or text, or you don't book appointments or estimates, this may not be the right tool.
How long does setup take?
Most systems are live within one to two weeks after the quote is approved and access is provided.
Do you work in person?
No. I'm based in New York City and work fully remote, which means I can serve service businesses nationwide.
Still have a question? Let's cover it on a call.
Contact
Tell me what your team repeats.
Send a short note and I'll reply within one business day — or call (646) 667-4878 if that's easier.
Please do not submit confidential client, patient, borrower, financial, legally privileged, or other sensitive information through this form. Secure information-sharing arrangements can be discussed after the initial consultation.
Get Started
Find the leaks in your lead process.
The Lead-Response Review is free. If you decide to proceed, you get a fixed written quote first — no work begins without your approval.
Or email me directly at larry@campbellworkflow.com, or call (646) 667-4878.