Services
Three systems. One goal: more booked jobs.
Starter
Setup $997 · $297/month
- Missed-call text-back
- Instant reply to web and lead-form inquiries
- Booking link
- Team alerts
- Automated review requests after every job
- One pipeline for every lead
- Most popular
Growth
Setup $1,497 · $497/month
Everything in Starter, plus:
- Estimate follow-up for quotes that haven't booked
- Past-customer reactivation campaigns (seasonal tune-ups, maintenance reminders)
- 7–14 day follow-up sequence for new leads
- Appointment reminders and no-show recovery
- Handoff to staff at the right moment
- Monthly results report
Complete
Setup $1,997 · $797/month
Everything in Growth, plus:
- AI receptionist that answers calls 24/7 and books appointments
- Maintenance-plan renewal reminders
- Unhappy-customer routing
- Referral requests
- Past-customer win-back campaigns
Each plan includes a monthly texting and calling allowance. Heavy usage beyond the allowance is billed at cost. 50% of setup to start, the balance when your system goes live. 3-month minimum, then month-to-month. Pay annually and get one month free. The Free Lead-Response Review is free with no obligation, and every project starts with a fixed written quote and your approval before work begins.
The Engagement
A free review first, then paid implementation
Campbell Workflow installs lead-response systems for service businesses: faster replies, automatic follow-up, and booked estimates instead of voicemail and cold leads. Start with a free review of your lead process. You decide whether to move forward with implementation.
Stage 1 — Free
Free Lead-Response Review
We review and map your lead process in your business at no cost. You receive written findings, an improved process map, recommended automation steps, a verification checklist, and a fixed implementation proposal.
There is no charge and no obligation to proceed with implementation.
- A review of your lead process, mapped as it runs today.
- Written findings: where time is lost, where mistakes creep in, and why.
- An improved process map showing how the work should run.
- Recommended automation steps, and the steps that should stay human.
- A verification checklist so you can confirm output before it goes out.
- A fixed implementation proposal, so you know the cost before deciding.
The free Lead-Response Review covers your full lead path — calls, web forms, estimates, and past customers. Larger reviews involving multiple departments, processes, or systems may require a separate written agreement.
Stage 2 — Paid
System Implementation
If you choose to move forward, Campbell Workflow provides a written implementation proposal outlining the recommended system, project scope, deliverables, timeline, responsibilities, and price. Implementation begins only after the proposal is approved and the initial payment is made.
- Workflow construction, connected to the systems you approve.
- Account configuration, integrations, and messaging setup.
- Testing on your real examples, plus error handling.
- Documentation and step-by-step staff instructions.
- Launch support once the system is approved.
Implementation is the paid service and is not included in the free workflow review. Work begins with 50% of the setup price; the balance is due when your system goes live.
How payment works
- The discovery call is free.
- The Lead-Response Review is free.
- There is no obligation to purchase implementation.
- Implementation begins with 50% of the setup price; the balance is due when your system goes live.
- Plans have a 3-month minimum, then run month-to-month. Pay annually and get one month free.
- Implementation requires a written proposal, your approval, and the initial payment before work begins.
- Ongoing monitoring and support may be offered under a separate agreement.
The discovery call and Lead-Response Review are provided at no cost. If you decide to proceed, system implementation begins after the written proposal is approved and the initial payment is made.
The Approach
Systems, not software sales
Campbell Workflow installs systems that capture inquiries, support timely follow-up, organize leads, book appointments, and reduce the risk of prospects or important tasks being forgotten.
We begin with the business process, identify what is slowing it down, and design a practical system around the company's actual needs.
Ready to start with the free review?
Get Started
Find the leaks in your lead process.
The Lead-Response Review is free. If you decide to proceed, you get a fixed written quote first — no work begins without your approval.
Or email me directly at larry@campbellworkflow.com, or call (646) 667-4878.